Effective Date: February 01, 2025
At MyKiddo.in, we strive to ensure you love your purchase! If you’re not completely satisfied, here’s how we handle returns and refunds.
1. Eligibility for Returns
- You must request a return within 7 days of receiving your order.
- Items must be unused, unwashed, and in their original packaging.
- Custom or personalized items cannot be returned unless they arrive damaged.
2. Refund Process
- Once we receive and inspect your return, we will issue a refund to your original payment method within 5-7 business days.
3. Exchanges
- If you received a defective or incorrect item, contact us at info@mykiddo.in for a free exchange.
4. How to Initiate a Return
- Email us at info@mykiddo.in with your order number and reason for return.
- We’ll provide return instructions and we’ll process your refund or exchange.
For any questions, feel free to reach out to our support team!